Forum Discussion

AllanRC's avatar
AllanRC
2 years ago

UPGRADE FROM ACCOUNT RIGHT PLUS

Hello   I have two requests for help please.   I have been using Account Right Plus v2013.5.15.9262 for many years for my church so that i can do the BAS. Recently thesotware told me I needed to ...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi AllanRC 

    Thank you so much for the information. I've successfully Confirm/Activate your Company File and the License file was sent to the email that is registered to your account.

    Please do let me know how you go on this.
    Regards,
    Earl

AllanRC's avatar
AllanRC

Hello

 

You requested some details of my Myob software.

 

Here it is.

 

Serial number :     

 

ACCOUNT RIGHT PLUS AU

 

Version : 

 

File Version : 

 

Company File ID :  

 

I have attached a Word file with screen images of this information.

 

Hopefully you can help me.

 

Cheers

 

Allan Chivell

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi AllanRC 

Thank you so much for the information. I've successfully Confirm/Activate your Company File and the License file was sent to the email that is registered to your account.

Please do let me know how you go on this.
Regards,
Earl

  • AllanRC's avatar
    AllanRC
    2 years ago

    A big thankuou Earl for your help. The confirmation file worked a treat and it appears I am back on track.

     

    One more question for you.

     

    Will (or could) this "Confirming Company File" problem happen again??

     

    If it does, can I use the file you just sent me to confirm the system again OR willl I need to get back onto the forum and get a new unlocking file????

     

    Thankyou

     

    Allan

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi AllanRC,

      Thanks for letting us know that your problem is now resolved. The file needs to be confirmed again within 60-90 days and you'll need a new License file.

      Feel free to post again, we're happy to help.
      Regards,
      Earl

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