Forum Discussion
This is still unresolved for me. I'm confused when the knowledgebase article, and the message above says "all of the superannuation pay items". There is only one superannuation pay item, it is called superannuation guranteee. See attached. I've run the report and the number looks correct, but the dashboard is still incorrect.
Not sure what else to try, so frustrating. Has anyone else got this issue?
Thanks
Paul
Hi Paul,
For each item in the superannuation tab (whether you use it or not), you need to change the linked account. That means for each of "employee additional", "employer additional" ... and so on you need to click them and make the linked payable category the "superannuation payable" account because by default it is set to PAYG.
Hope that helps
- paulgoulding3 months agoExperienced User
Thanks. I’ve updated and it’s made a massive difference, it’s gone from ~$31k to ~-$61.00. So still not quite right as the superannuation report shows ~$3.5k, but I’ll monitor for a few weeks and see what happens. Appreciate the post.
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