IRD filing
Why does my last payroll (payment 30 September) not show at the IRD? The payroll was processed in the normal way.
Forum Discussion
Hi ALFA-J,
Welcome to the Community Forum!
To fix this, you can add an employee as a new employee and then reprocess the pay. If there is a recorded pay in your system from the old record, you'll need to delete it to avoid duplication.
I hope this helps!
Regards,
Earl
Sorry I don't understand. Do you mean create the pay run again and re-file with IRD?
How do you delete the old pay run??
And more importantly, why did the IRD filing process fail? Does this happen often? If I need to check that the filing has been successful each time, what is the advantage of "automatic" filing?
Hi ALFA-J,
There are multiple possible reasons why some pay runs aren't recognized by the IRD. I recommend checking the payday filing window to check on individual pay runs and see the status/errors based on this guide.
Let us know if you need any further help with this.
Thanks,
Genreve
