Hi fileitstaff,
Sorry to hear you're having such a tough time with the MYOB team. It's frustrating when things don’t work right, especially after trying all the usual fixes. Since you've already tried deleting and reinstalling the app and logging in and out multiple times, it might be worth deleting the location and recreating it to invite all approving managers and employees again. Also, make sure your app and device's operating system are up-to-date, as updates can sometimes resolve these issues.
If the problem continues, I would recommend partnering with our live chat support team. To connect with a live chat agent, please start by contacting our virtual assistant, MOCA, through myob.com/support. If MOCA is unable to resolve your issue, it will transfer you directly to our live chat team for further help.
Cheers,
Princess