I Have manually entered the hours and it has worked
obviously there is another BUG in the system as duplicating rosters is a feature thats very useful
can you please FLAG this as an issue to be fixed
Hi 4Gardens,
Thank you for your post.
I'd like to help you resolve the issue you're experiencing, but to do so effectively, I'll need some additional information. Could you please provide more details, like if you're using the MYOB team app or MYOB timesheets from the admin portal, and if you're using imported timesheets? Does this usually happen when your employees submit their timesheets?
This will help us provide the most possible solution. I'm looking forward to your reply.
Cheers,
Princess
MYOB team app accessed via MYOB business payroll tab
this is the rostered hours that do not add up
Hi 4Gardens,
Thank you for your response.
I appreciate your prompt response in providing additional information, especially the screenshot. I've tried replicating the issue on our end, but it seems to be working fine. Could you please provide a screenshot of the rostered hours in a wide range so I can see all the entered numbers of hours for each employee? Make sure to click the drop-down for each employee so we can see the other details entered on the timesheet. Please refer to the attached image below:
I'm looking forward to your reply.
Cheers,
Princess
