Forum Discussion

sweeneysss's avatar
sweeneysss
13 days ago

One or more super funds selected is inactive and can't accept payments.

Hi, I am trying to pay my current super payment, and getting this message "One or more super funds selected is inactive and can't accept payments."  it seems my default super fund for my employees Ca...
Sal1's avatar
Sal1
Contributing User

Hi, Our business received a letter advising that Care Super is changing their ABN & USI from today 1/11/24. Can you please advise how we change this as I have tried but it won't let you change the grey coloured area.

Thank you.

Doreen_P's avatar
Doreen_P
MYOB Moderator
5 days ago

Hi there Sal1,

 

Since you can't change the super fund details that were set up, you can create a new one instead. Make sure to link the new super fund to the employee's card file. For detailed steps on how to create a new super fund, check out this link.

 

Best regards,

Doreen

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