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westcaremc's avatar
westcaremc
Contributing User
2 years ago

Payroll adjusting hourly rate itself!

Hi all   The strangest thing has happed to an employee twice.  MYOB changed the payrate itself and instead of paying our employee $32.00 per hour it changed it to $28.32???????????????????   This...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, westcaremc

     

    Thanks for your post.

     

    Kindly check each wage-pay item linked to the employee to ensure that the option to automatically adjust base hourly or salary details is not ticked, as this may cause an issue. To do this, go to Payroll > Employees and click the employee name > Payroll details. Under allocated wage pay items, please check each pay item to ensure that the option to automatically adjust base hourly or salary details is not ticked.

     

    Please let us know how it goes on your end.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, westcaremc

 

Thanks for your post.

 

Kindly check each wage-pay item linked to the employee to ensure that the option to automatically adjust base hourly or salary details is not ticked, as this may cause an issue. To do this, go to Payroll > Employees and click the employee name > Payroll details. Under allocated wage pay items, please check each pay item to ensure that the option to automatically adjust base hourly or salary details is not ticked.

 

Please let us know how it goes on your end.

 

Best regards,

Doreen

  • westcaremc's avatar
    westcaremc
    Contributing User
    2 years ago

    Thank you so much, there was only 1 pay item with the auto adjust so lets hope that fixes our problem :)

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, westcaremc

       

      Thanks for your response.

       

      You are very much welcome. Please don't hesitate to reach out to us if you require any further assistance with this.

       

      Best regards,

      Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, westcaremc

       

      We are closing this case. Please feel free to start a new post in the future if you encounter any further issues. 

       

      Best regards,

      Doreen

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