Payslips no longer showing YTD earnings
Hi there, An employee has questioned why their year to date earnings / summary is no longer show on the payslips after the payroll upgrade? They have mulitple income sources so need to know...
Forum Discussion
Hi Celia,
Can you please advise if this will ever be back on the payslips? and if not, please advise why this is no longer an option? Having to run a report each week is incredibly time consuming.
There are so many negative changes to the new "upgrade" that have just made more work for anyone who has to use the payroll system!
Hi BeckyOrmsby,
Thank you for getting back to us. We understand your frustration, and this is not an experience we want to provide our customers with. We humbly ask for your understanding. We strive hard to provide a seamless experience for our clients. We raise this concern with our product development team for Product Enhancement to encourage developers to bring back all the features from the old system. However, we cannot provide you with the exact time frame when this will be available again in the system. We also encourage you to please take a moment to post on the MYOB Business Idea Exchange, to vote on ideas and discuss them with the MYOB product development team. Sorry for the inconvenience.
Meanwhile, if you still have other questions or concerns, please contact us again or create a new post. We are more than happy to assist you.
Kind Regards,
Cel
