Forum Discussion

BlueSky100's avatar
BlueSky100
2 years ago

Reversed Pay Super transaction listed as a match transaction on bank feed

I was instructed by the software to reverse a super payment as there was an error (I beleve one of the funds had stopped accepting contributions).   I processed the reversal per the MYOB guide Reve...
match transaction
Pay Super
reverse
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi BlueSky100

     

    Thanks for the update and the screenshot.

     

    In this matter, if you reverse the super payment you will not be able to remove it, it will only add a negative amount. However, the transaction will be removed after you reconcile on the reconcile accounts.

     


    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.


    Cheers,
    Leneth

BlueSky100's avatar
BlueSky100

Hi Sean, thanks for your reply.

 

Unfortunately when clicking the reference number it just opens up the reversed Super Payment (not a spend money transaction) which does not have the option to delete.

 

Screenshot of the information that is shown after clicking the reference number FYI (noting the 'cancel' button simply takes me back to the 'Super Payments' page):

 

 

Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi BlueSky100

 

Thanks for the update and the screenshot.

 

In this matter, if you reverse the super payment you will not be able to remove it, it will only add a negative amount. However, the transaction will be removed after you reconcile on the reconcile accounts.

 


Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.


Cheers,
Leneth

  • BlueSky100's avatar
    BlueSky100
    2 years ago

    Thanks Leneth, a reconcilliation worked great.

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