Forum Discussion

B10_162's avatar
B10_162
Experienced User
2 years ago

Special Rates

We have special rates setup for staff overtime, they are set in each employee's standard pay tab correctly but not coming through to the pay run. I can't believe MYOB are harping on about winning awa...
  • Shella_A's avatar
    Shella_A
    2 years ago

    Hi B10_162 and JamesWren1896,

     

    Thanks for the response. 

     

    Apologize for the late response. We appreciate your patience with this matter. We recommend opening the affected employee cards, going to ‘standard pay' and clicking 'save'. Please note the rate will be showing correctly there once you save it will also show correctly in pay runs. You may refer to the sample screenshot below. 

     

     

    Do let us know how it goes. 

     

     

     

    Cheers,

    Shella

B10_162's avatar
B10_162
Experienced User

Thanks for that - it's broken.

 

In Pictures:

overtime rate set at 52.50

in pay run 1.25

 

So I have to manually enter for each staff member

 

Old system took me 20mins to do a pay run

New system = an hour

 

 

JamesWren1896's avatar
JamesWren1896
2 years ago

We have just had the upgrade done over the weekend and I have exactly the same problem with 1.5 Overtime. Hourly rate against Employee is correct, Pay run comes up as 1.5.  Also have the same problem with Travel Time which is the same as base hourly rate.  Ok in employee, pay run says 1

  • B10_162's avatar
    B10_162
    Experienced User
    2 years ago

    Yep, they havn't fixed this yet, could be a while they have a long list of stuff to fix!

    • JamesWren1896's avatar
      JamesWren1896
      2 years ago

      Thanks for the heads up.

      • Shella_A's avatar
        Shella_A
        MYOB Staff
        2 years ago

        Hi B10_162 and JamesWren1896,

         

        Thanks for the response. 

         

        Apologize for the late response. We appreciate your patience with this matter. We recommend opening the affected employee cards, going to ‘standard pay' and clicking 'save'. Please note the rate will be showing correctly there once you save it will also show correctly in pay runs. You may refer to the sample screenshot below. 

         

         

        Do let us know how it goes. 

         

         

         

        Cheers,

        Shella

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