Forum Discussion

lillian13's avatar
4 months ago

STP Finalization

Hi there, 

Employee only have one pay slip, there's error on YTD figure in finalization report. Reversed the pay run, there's still error YTD figures in finalization report.  Where the YTD figure come from and how to delete?

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi lillian13,

     

    Thank you for the post. To assist you better, could you please provide more details about the specific error you are seeing in the YTD verification report? This information will help us identify the root cause and find a solution more efficiently.

     

    Try to send an update event as well. This will update the figures and ensure that the ATO receives the correct amount.

     

    Regards,

    Sai

     

  •  

    Thank you Sai for reply!

    Update event sent, but no change. The payslip use base hourly to calculate wages, this YTD is correct. And also payslip has base salary $0 with YTD figure $30. I reversed this pay run, checked Finalization report this employee still has the $30 YTD earning.

     

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator

      Hi lillian13,

       

      To ensure everything is set up correctly, please check the payroll categories used in the pay run. It's important to confirm that each category has been assigned to the appropriate ATO reporting category. This helps ensure accurate reporting and compliance with ATO requirements.

       

      Regards,

      Sai

       

      • Thank you Sai,

        This employee’s payroll setting was checked, there's nothing different with other employees. Please advise which item setting result in opening YTD figure.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi lillian13,

     

    If you need further assistance with this, please reach out to our live chat agent through our virtual assistant MOCA or submit a support request via MyAccount.

     

    Regards,

    Sai