Forum Discussion

thetonto's avatar
thetonto
Experienced User
2 years ago

Bills from Intray are not matching to default account Code.

When creating a Bill from the intray the system is correctly identifying the correct supplier and amounts but is not loading the default account code for the supplier.     This is occuring on EVERY...
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi @everyone, 

Thank you for your post, and I'm sorry to learn about the issues you've encountered.
 

I apologize for the delay in our response. We are aware of the issue where the Account code is appearing as blank when creating a bill from the Intray. Our development team is actively working on a workaround to resolve this issue. We will provide an update as soon as we have a solution in place.
 

We greatly appreciate your patience while we address this issue. If you have any additional questions or require further assistance, please don't hesitate to post again. One of our team members will be more than happy to assist you.

Regards,
Earl

Diamond0's avatar
Diamond0
Experienced User
9 months ago

Can you please provide an update on this issue please?

 

I have noticed now that the "Due Date" is not populating as per the account set up. Can you please review this and let me know know it will be resolved?

  • Diamond0's avatar
    Diamond0
    Experienced User
    8 months ago

    Hi Earl_HD 

    Can you please provide an update on this?

  • Diamond0's avatar
    Diamond0
    Experienced User
    6 months ago

    Hi Earl_HD what is the update please. This issue is continuing to cause frustration.

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