BPAY transaction fees
and yet another client who can't read paid via BPAY... Does anyone know where the fees we are being charged are listed per transaction? Again, it would be great if we could turn BPAY off but I'...
Forum Discussion
mscheurer wrote:and yet another dickhead client who can't read paid via BPAY...
Does anyone know where the fees we are being charged are listed per transaction?
Again, it would be great if we could turn BPAY off but I'm not holding my breath on this.
today we also had a client who paid with the Bpay option:manfrustrated: despite it saying on the invoiuce please do not pay using Bpay...when is this going to be fixed...and where do I find the fee...
please MYOB fix this issue. allow us to charge them the Bpay Surcharge...:manfrustrated:
Hi mscheurer - apologies, I misunderstood and thought that you were talking about the fees instead of a breakdown of the fees per transaction.
You can find these under the reports within MYOB Business
If you go to Reporting > Reports > Online Invoice Payments
You then have 2 options:
Transaction details and Transaction statements
LCrowhurst I can confirm that our developers are working on a solution. But I equally understand that we have been saying this for some time now and that is frustrating.
Kind regards, Mike
You can find these under the reports within MYOB Business
If you go to Reporting > Reports > Online Invoice Payments
You then have 2 options:
Transaction details and Transaction statements
No they don't... at least not for the BPAY fees which is what I was after. The BPAY surcharges are not liste anywhere, not even in the statements which only lists the total for each service but not BPAY...Hi mscheurer, sorry I wasnt aware that the BPAY fees were not showing in these reports.
We have announced a change this week to the way fees are charged for Online Invoice Payments.
You can find all of the information here
Changes to how you pay online invoice payment fees (myob.com)
For transparency, this change does not provide the ability to surcharge or disable BPAY yet, as I know this is your desire, but it will provide visibility of fees.For transparency, this change does not provide the ability to surcharge or disable BPAY yet, as I know this is your desire, but it will provide visibility of fees.
As long as MYOB get their money straight away it's all good. I'm so glad your company is looking after their bottom line, after all it's why we're here, to make sure MYOB is profitable, right?
MikeG1 wrote:Hi mscheurer- apologies, I misunderstood and thought that you were talking about the fees instead of a breakdown of the fees per transaction.
You can find these under the reports within MYOB Business
If you go to Reporting > Reports > Online Invoice Payments
You then have 2 options:
Transaction details and Transaction statements thanks but it doesnt show the Bpay fee in there.LCrowhurstI can confirm that our developers are working on a solution. But I equally understand that we have been saying this for some time now and that is frustrating. VERY FUSTRATING :manfrustrated:
how long can it take?
Kind regards, Mike
