Forum Discussion

AccessSDM's avatar
AccessSDM
8 months ago

Customer invoices not emailing

Hello, How do I know if MYOB Business Pro has emailed a customer invoice? I have checked the Activity History at the bottom of the invoice after I emailed it, and nothing is there besides 'created' ...
  • pippypip's avatar
    pippypip
    8 months ago

    This has been raised before but MYOB not seen to see this as an issue. However. a work around is to simply un check the  Attach invoice PDF button. This forces customers to view and download the invoice online rather than just opening the attached PDF. My problem is that I dont always remember to do this.

pippypip's avatar
pippypip
Trusted Cover User
8 months ago

This has been raised before but MYOB not seen to see this as an issue. However. a work around is to simply un check the  Attach invoice PDF button. This forces customers to view and download the invoice online rather than just opening the attached PDF. My problem is that I dont always remember to do this.

  • AccessSDM's avatar
    AccessSDM
    8 months ago

    Thank you,

    That seems to work.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.