Forum Discussion

JasperLi's avatar
JasperLi
4 months ago

Delete bill

Hi I cannot edit or delete bills that were entered prior to the upgrade. I get an error message: "You can't delete a purchase with payments applied."  I have tried logging off and clearing the cach...
  • SupportNoteGuy's avatar
    SupportNoteGuy
    4 months ago

    Hi JasperLi - thanks for your question.

     

    It looks like you're trying to delete a bill which has had a payment applied to it. To delete the bill, you'll first need to delete the payment.

     

    Here's a help topic that show you how to do this: Deleting a bill payment

     

    I hope this helps!

     

    Adrian

     

SupportNoteGuy's avatar
SupportNoteGuy
MYOB Staff
4 months ago

Hi JasperLi - thanks for your question.

 

It looks like you're trying to delete a bill which has had a payment applied to it. To delete the bill, you'll first need to delete the payment.

 

Here's a help topic that show you how to do this: Deleting a bill payment

 

I hope this helps!

 

Adrian

 

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