23 hours ago
Invoice Bounced
Hello - I hope this is the correct board to post this - I have one customer whose invoice bounces. This has only just happened as previous invoices have been emailed successfully. Hope you can help.
Hello - I hope this is the correct board to post this - I have one customer whose invoice bounces. This has only just happened as previous invoices have been emailed successfully. Hope you can help.
Thankyou Earl.
Hi JKH,
Welcome to the Community Forum! In this type of scenario, we recommend reaching out to our support team for assistance. They will be able to check the affected email on the back end. The best ways to reach our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.
Regards,
Earl