Forum Discussion

VT3's avatar
VT3
Experienced User
3 months ago

Invoice Number Incorrect

Besides the fact that the invoice sequencing is broken, MYOB is also adding text to my invoice which I don't want. My invoices are CCSINV-4666 and CCSINV-4512. When the invoice is downloaded by the customer it adds Invoice- to the file. How an this be removed?


 

  • Hi VT3,

     

    Got it—you're looking for accurate invoice sequencing and filenames that match your preferences. As for the invoice number sequencing, you may check out this thread, it works the same with MYOB Business Pro.

     

    Currently, the system adds "Invoice-" to filenames by default when emailed or downloaded. I know that’s not ideal, so I’d suggest posting in our  MYOB Business Idea Exchange. This way, our developers can consider it for future updates.

     

    Feel free to get in touch if there's anything else I can assist you with.

     

    Cheers,

    Princess