Forum Discussion

VT3's avatar
VT3
Experienced User
4 months ago

Invoice Text Message Heading

How/where can I change the text that appears when sending text messages? Would like to abbreviate the business name so its more applicable. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi VT3

     

    I get that it makes more sense to use an abbreviated business name in your texts for brevity. The information in the SMS and email notifications comes from the Business settings. To edit this you will need to alter the name in your file from business settings. 

     

    If you have any other questions, feel free to start a new thread.

     

    Thanks,
    Genreve

    • VT3's avatar
      VT3
      Experienced User
      3 months ago

      If I change my name in Business Settings, where else will this amended name appear apart from the SMS notification. 

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 months ago

        Hi VT3 , 

         

        The change in name appears in all files sent via email and messages. So invoices, statements and etc. 

         

        If you still need further clarifications, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via myaccount.myob.com. If MOCA can't help, you'll be automatically directed to our live chat team. Let us know if you need any other help.

         

        Thanks,
        Genreve

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