Statement Description
I have recently switched one of my files over from MYOB Account Right (Desktop) to MYOB Business Lite. The description in the Customer Statements on Account Right showed the invoice description (i.e...
Forum Discussion
Hi 1300HOTAIR,
Thanks for your post.
We understand that there are some differences in the layout of the customer statement in AccountRight and Business Lite. If you want to change the look of your statement, you may check it under sales settings. This help article, sales settings will give you the detailed information and steps to assist you with this matter.
If you need further help, don't hesitate to start a new post and we'll be happy to assist.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella
Thank you for the reply, the "look" of the Statement is not the issue - are you able to advise from what field on the invoice does the "description" field on the statement originate - see attached example
In the desktop version the "journal Memo" field populates the "drescription" field on the statement
Hi 1300HOTAIR,
Thanks for the response.
Apologize for the late reply. Upon replicating the invoice statement on the browser version, the description showing at the invoice layout can be seen under the Item ID name that will auto populate when creating an invoice if you've selected the Item ID, you may refer to the screenshot I have provided below.
Do let me know if you need further help.
Cheers,
Shella
This is not a solution as I don't use Items I use a service format for invoices
Hi 1300HOTAIR,
Thanks for the response.
Apologize for the late reply. We’re sorry for the misunderstanding. We’re not asking you to use the Item ID. The Item ID will automatically be on the details when creating an invoice. If you’re looking where the description under the invoice layout is found, you will just need to click the drop-down arrow beside Item ID to be able to see the invoice description that will be showing on the printed invoices.
Do let me know if you still need further help.
Cheers,
Shella
