Hi Rosanne1,
Thank you so much for your post and I'm sorry to hear about the issues you're facing. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. The error message you're encountering, "You have sales or purchases on file for this item," suggests that there are existing sales or purchase transactions associated with the item you're trying to mark as inventory. In MYOB AccountRight, when you enable an item for inventory tracking, it means that MYOB AccountRight will start tracking the quantity and value of that item in your inventory.
To resolve this issue, you'll need to review and adjust your sales and purchase transactions for this item to ensure they are correctly accounted for in your inventory. Here are the steps you can follow:
Backup Your Data (Optional but Recommended): Before making any significant changes, it's a good practice to create a backup of your company file.
Review Existing Transactions: Go through your sales and purchase transactions to find those related to the item you want to enable for inventory tracking.
Edit or Delete Transactions: For each transaction related to the item, you have a few options:
- Edit Transactions: If the transaction is correct, you can edit it and associate it with the item in your inventory.
- Delete Transactions: If the transaction was incorrect or no longer relevant, you can consider deleting it.
Associate Items with Inventory: After reviewing and adjusting your transactions, go back to the item you want to enable for inventory tracking and try enabling it again. You should no longer see the error message if all related transactions have been addressed.
Test and Verify: Double-check that your inventory is functioning as expected by creating some test transactions involving the item.
Please proceed with caution, especially if you choose to delete any transactions, as this can affect your financial records.
Please do let me know how you gon on this.
Regards,
Earl