Forum Discussion

MeaganG2's avatar
MeaganG2
Contributing User
10 months ago

Inventory Locations

I am using the most recent version of AccountRight Live Premier but do not have the option on the inventory command centre for Locations.  Can you please confirm how I can set these up? Thanks
  • Mike_James's avatar
    Mike_James
    10 months ago

    Hi MeaganG2 ., in that case go to Help, Change Product, select Premier as your product and confirm. You will need to confirm your file after that.

     

    Take a backup first.

     

Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi MeaganG2, 


Thanks for posting and welcome to the Community Forum. 

 

I'm sorry to hear about your difficulty finding the Inventory Locations. In my understanding, if you are using the AccountRight Live Premier you should be able to find the Locations tab in the command center.

If this option is missing, please send us screenshots of the Help > About MYOB AccountRight window and the inventory tab in the command center.

 

We look forward to your response. 

 

Thanks,
Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi MeaganG2, 

     

    Thanks for the response. We appreciate your effort in attaching the screenshots. 

     

    I recommend having an administrator check your user role if it includes the location access. This can be accessed from the Setup > User Access window by any administrator of the file. 

    For reference, you can read through this article, Default User Roles. 

     

    Let us know if the issue persists after checking the user roles. 


    Thanks,
    Genreve

    • MeaganG2's avatar
      MeaganG2
      Contributing User
      10 months ago

      Thanks Genreve_S 

      I have administrator access for this file (and also the "owner" of the file) however when I look at the inventory management section in Manage Roles there is no option to tick Locations per attached screen shot.

      Meagan

      • Mike_James's avatar
        Mike_James
        Ultimate Cover User
        10 months ago

        Hi MeaganG2 , your file version is AccountRight Plus, per your screenshot, you need Premier to use Locations. 

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