Forum Discussion

Christine7's avatar
2 years ago

Accountright what does "this value is larger than the maximum allowed mean" please

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Christine7,

     

    Thank you for the post and for letting me know your concern.  Thank you for the error message and I regret to know that you're having that kind of error. We need to make sure that your version is upgraded to our latest version. Please provide me the build number of your AccountRight by going to Help>> About MYOB AccountRight.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • 2023.7.1.5..both me and my client are receiving the same error message 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Christine7,

     

    Thank you for the information and for your response. Please provide me a screenshot of your screen that has the error message. 

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • Will this screenshot be confidential or will it be for public viewing

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi Christine7,

         

        Thank you for your response. Please send the screenshot via Private Message and I've granted you to have an access on it.

         

         

         

        Please let me know if you need further help.

         

        Kind regards,

        Sai