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Rebecca711's avatar
Rebecca711
Experienced User
9 months ago

Activity Statements Confusing

I am sending out Activity Statements from AccountRight and they are very confusing.  You can see the Invoices and can see the payments but not what payment has been allocated to what invoice so custo...
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi Rebecca711,

Thanks for your post.

My apologies for the late response. The visibility of invoices on statements is influenced by the customer credit terms configured in AccountRight. For example, if your invoice terms are set at 30 days after the end of the month (EOM), and your invoice is dated 01/01/2024, it would be listed as current on the customer statement in March.

I would also recommend on visiting this help article that has detailed information about: Get ready to lodge activity statements
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

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