Hi fredmarzin
Can you please send me screenshots of the report(s) showing the out of balance and the supplier card showing the balance. You can send those screenshots by private message.
Hi fredmarzin
Thanks for your post. So that I can assist with this can you clarify if you have followed the steps in the help article, Receivables, Payables or inventory out of balance, to try and resolve this? Have you been able to work out which transaction(s) are causing the issue? If you run the Payables Reconciliation Summary with a future date is it still out of balance?
Hi Tracey
thank you for your quick response.
Yes I have followed the help article and did not solve the issue.
As stated in my quirie, I have found the culprit but I cannot adjust the Aged Payables Outstanding Purchase Analysis Balance. I can amend the Account opening Balance to bring the error to Nil, but the above I cannot amend.
I need help in understanding how the Balance is calculated within MYOB itself, so I can adjust the figure.
I believe it is the Supplier Balances Pre conversion Purchase area.
Doesn't matter what I do, the Balance is always out.
Hi fredmarzin
Can you please send me screenshots of the report(s) showing the out of balance and the supplier card showing the balance. You can send those screenshots by private message.
Hi Tacey
Snapshots attached.
On the Card Info, notice that the AVG DAYS TO PAY is -4217.
This could be an issie with either the Account Opening Balances and Supplier Balance Dates
regards
Fred
Hi fredmarzin
I had to remove your screenshots from your public post as they contained sensitive information relating to your supplier. I did have a look at them though and, unfortunately, the Aged payables outstanding purchase analysis screenshot doesn't show me an out of balance. Is there an out of balance in Payables reconciliation report?
Can you send me a screenshot of the Payables reconciliation report and specific details of the out of balance amount? Please send me that information by private message.
