Forum Discussion
SWI-Accounts
Experienced User
Hi,
Is anyone can help please?
Komal_S
3 years agoMYOB Staff
Hi SWI-Accounts
Apologies for the delay in response.
If you run both the reports future dated, i.e, till 1/03/2099, are the figures still the same?
- Mike_James3 years agoUltimate Partner
Hi Komal_S , a client has recently come to me with the exact same issue with their cloud file. I get the same result. I cleared my cache, and I thought the reports were correct (I didn't print any as proof, sadly). But now a few days later my reports are incorrect again, and clearing the cache makes no difference.
- Komal_S3 years agoMYOB Staff
Hi Mike_James
Please send me screenshots of both the reports and the client's product serial number by Private message, and I'll raise it with the teams.