Forum Discussion

NNyl's avatar
NNyl
Experienced Cover User
4 years ago

Analyse Sales Item Report does not Match Sales Item Report -Inventory and Sales Reports do not balance again

Hello

This problem happened some time again, and a MYOB representative “ran a script” and it fixed the error.

Well it is happening again, the Analyse Items and Sales Register not matching. Same item also. HF0232

Also, the stock on items is incorrect, as it is showing minus figures, with really long digits and will not let me receive stock using that code, MYOB keeps crashing - timeout error over it. Some time ago some scripts were run to fix this issue. Can someone urgently try to fix this for us?

 

We have done all the updates, cleared all the caches, everything we had to do last time, however there seems to be the “magic script” that only someone with the MYOB team has! Please help.

 

Thanks

Donna

  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi NNyl 


    Can you please send us your serial number and company file name by a Private Message so we can try running those scripts for you.

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi NNyl 


    Can you please send us your serial number and company file name by a Private Message so we can try running those scripts for you.

    • NNyl's avatar
      NNyl
      Experienced Cover User
      4 years ago

      HI

       

      This has happened again, can youplease arrange to do these scripts again urgently. It is end of Quarter and we must get reports to our parent company in Europe urgently.

      Thanks in advise

      Donna

  • NNyl's avatar
    NNyl
    Experienced Cover User
    4 years ago

    Hello

    This problem happened some time again, and a MYOB representative “ran a script” and it fixed the error.

    Well it is happening again, the Analyse Items and Sales Register not matching. Same item also. HF0232

    Also, the stock on items is incorrect, as it is showing minus figures, with really long digits and will not let me receive stock using that code, MYOB keeps crashing - timeout error over it. Some time ago some scripts were run to fix this issue. Can someone urgently try to fix this for us?

     

    We have done all the updates, cleared all the caches, everything we had to do last time, however there seems to be the “magic script” that only someone with the MYOB team has! Please help.

     

    This scrpit was ran in Feb this year, and it has happened again. Thisis very urgent now.

     

    Thanks

    Donna

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      4 years ago

      Hi NNyl 


      Sorry to hear that you're experiencing the same issue again. Please send me your company file name and serial number by Private Message so I can organize to run the scripts again.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content