Forum Discussion

ALCaccounts's avatar
ALCaccounts
Experienced User
3 years ago

Analyse Sales showing negatives

Hi ,

 

My account Right file is showing a negative sales and COGs for items on one invoice on the Analyse Sales (Item) report. 

This happens regularly (once evry 2-3 months).

Usually MYOB run a script on our file and it corrects it. 

Can some one help me with this?

 

Online File

Serial number ends with 3832

File 2

 

  • Yanike_S's avatar
    Yanike_S
    3 years ago

    Hi ALCaccounts 

     

    I have run a few additional scripts that should solve this issue. Please close AccountRight and re log in. Let me know if it worked this time.

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi ALCaccounts 

     

    Thanks for your post. I've ran that script for you, let me know if that solved it for you.

    • ALCaccounts's avatar
      ALCaccounts
      Experienced User
      3 years ago

      Hi ,

       

      Thanks for your reply. 

      No it has not worked.

       

      Is there something else we can try?

      • Yanike_S's avatar
        Yanike_S
        MYOB Staff
        3 years ago

        Hi ALCaccounts 

         

        I have run a few additional scripts that should solve this issue. Please close AccountRight and re log in. Let me know if it worked this time.

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