Forum Discussion

Copperhead's avatar
Copperhead
Contributing Cover User
2 years ago

Blank statements when emailing bulk

Hi, 

 

For the past 3 months we are having customers advise us that our statements are blank. This only happens when we email out all statments at once directly from MYOB. This is very frustrating as it envoles so much more time when we have to send out the statements indervidually. MYOB can you please fix this!?

  • Hi Copperhead

     

    Thanks for your post and Welcome here in the Community Forum. Sorry to see that no one has replied to you yet.

     

    In this matter, you would need to customize the form or the statement. As a workaround, you may select other forms and try to send them first to your email. You can find more information about this on our Help Article Personalising statements.

     

     

    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi Copperhead,

     

    Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai