Forum Discussion

NRC88's avatar
NRC88
Contributing User
4 years ago

Blue Arrow

Hello,    Can anyone explain to me why all of a sudden my arrows are grey and not blue? And i cannot edit open invoices in sales, i can only "reverse" the sale.  This is the same in purchases too ...
blue arrow
grey arrow
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi NRC88 


    This can happen if "Transactions Can't be changed. They must be reversed" is ticked under Setup>>Preferences>>Security as this preference locks the transactions from being deleted/edited. Please also check the lock period date because any transactions before the lock period date can also not be edited. 

Komal_S's avatar
Komal_S
MYOB Staff

Hi NRC88 


This can happen if "Transactions Can't be changed. They must be reversed" is ticked under Setup>>Preferences>>Security as this preference locks the transactions from being deleted/edited. Please also check the lock period date because any transactions before the lock period date can also not be edited. 

NRC88's avatar
NRC88
Contributing User
4 years ago

That is so bizaar as i have never dabbled in preference so I wonder if it automatically changed when i did the recent upgrade. 

  • gavin12345's avatar
    gavin12345
    Ultimate User
    4 years ago

    Hi NRC88 

     

    There is always the possibility another user changed these preferences (unless you are the only user), however a number of users have reported various Preference/setting changes after Updates over the years, so I would not be surprised if it were the latter.

     

    Regards

    Gavin

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