Forum Discussion

eZRYM's avatar
eZRYM
10 months ago

Changing Closed Date of Invoice

Hi,   I accidently closed an invoice with the incorrect payment date, how can I change it?
  • Doreen_P's avatar
    Doreen_P
    9 months ago

    Hi, eZRYM

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If the payment has been matched or reconciled, you'll need to redo the match or reconciliation. Once done, you will need to delete the customer payment so that the invoice will change its status to open and will be available to be applied to another invoice. You may also check the Help Article: Deleting a customer payment for more information.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
9 months ago

Hi, eZRYM

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

If the payment has been matched or reconciled, you'll need to redo the match or reconciliation. Once done, you will need to delete the customer payment so that the invoice will change its status to open and will be available to be applied to another invoice. You may also check the Help Article: Deleting a customer payment for more information.

 

Feel free to post again anytime if you require further assistance. 
 
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

 

Best regards,

Doreen

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