Forum Discussion

FarmNess's avatar
FarmNess
Contributing Cover User
2 years ago

company file inaccessible

I use 3 company files on my accountright account, and have done for 10 years. yesterday, MYOB made one inaccessible, and despite all day on the phone, I cant get access to it (it's read-only)   I n...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi FarmNess 

 

Thank you for the post and welcome to Community Forum! We appreciate your patience and I'll be more than happy to assist you with this. Let me go ahead and check your account, please send me a Private Message containing the following:

 

  • Serial number
  • Business name
  • Company File ID (Help>>About MYOB AccountRight)

 

Please let me know if you need further help.

 

Kind regards,

Sai

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