Forum Discussion

INO80's avatar
5 years ago

Customer Not Found

Hi,   I am trying to import a CSV file from a Community Data Solutions software into MYOB but my imports are not successful. I keep getting the 'Customer Not Found' error.   Alternatively, I save...
  • Mike_James's avatar
    Mike_James
    5 years ago

    Hi INO80 , if I can comment, your import file contains Abbey,Luke,"Luke Abbey" as the co/lastname and firstname fields. (Excel has added quotes because of the comma in the second field).

     

    If your customer is an individual, eg Abbey, Luke (LastName, Firstname), then the file should contain Abbey, Luke in the first two fields.