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Flick_Scott_88's avatar
Flick_Scott_88
Contributing Cover User
6 years ago

Double Payment

Hi,

 

I am trying to work out the best way to fix thefollowing. We had a number of invoices to one supplies that were paid in duplicate at the end of the month and now there is a credit there. Instead of them just issuing us a refund we have agreed to apply it to any new invoices coming in.

 

Im wondering the best way to reverse the credit on the invoices double paid so that I can then apply it to the new invoices.

I thought about going to recieve a refund in the supplier and putting it through that way but then I realised it would create a deposit on the bank feed we wont recieve.

 

Any advice would be appreciated.

 

Thank you

 

 

  • Hi Flick_Scott_88 

     

    It sounds like you actually don't need to do anything at this stage - you have those debit notes appearing in the Purchase Register>>Returns and Debits tab? If so, when those invoices come in for that supplier you just need to highlight the selected debit note and select Apply to Bill. This will allow you to apply that debit amount to that newly recorded bill.

     

    Our Help Article: Settling supplier debits would be able to assist with applying that to a future purchase.

  • Hi Flick_Scott_88 

     

    It sounds like you actually don't need to do anything at this stage - you have those debit notes appearing in the Purchase Register>>Returns and Debits tab? If so, when those invoices come in for that supplier you just need to highlight the selected debit note and select Apply to Bill. This will allow you to apply that debit amount to that newly recorded bill.

     

    Our Help Article: Settling supplier debits would be able to assist with applying that to a future purchase.

    • Flick_Scott_88's avatar
      Flick_Scott_88
      Contributing Cover User

      Hi,

       

      Thanks for that, you were totally correct and I was just over thinking it!

       

      All sorted :)

       

      Felicity