9 months ago
Email bounce
Hi all, Having trouble sending invoices to regular customer. The emails continues to bounce (error code rejected) Thank you for your time
Hi Brigitte54,
Thank you so much for your post and welcome to the Community Forum!
Upon review, the provided email address does not appear to be blacklisted on our end. To resolve this issue, you may want to inquire with the recipient whether your email has been blacklisted on their end. If you're unable to ascertain the blacklist status, we suggest contacting your IT representative for additional assistance.
Feel free to post again, we're happy to help!
Regards,
Earl
I am able to send emails to client from my personal email account. They have also checked their Junk mail
It is only MYOB that refuses to deliver email to this address. NOw two addresses
This is becoming untenable,
Regards Brigitte
Hi Brigitte54,
My apologies for the late response. I have sent you a private message to collect additional details that will aid us in addressing and resolving the issue. Please check your inbox at your earliest convenience.
Looking forward to hearing from you soon!
Regards,
Earl
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