Forum Discussion

Cell's avatar
Cell
Contributing User
2 years ago

Emails showing delivered EVEN when incorrect email address

Hi   I have sent a few emails (that show they were delivered) to incorrect email address. The name of the person was incorrectly spelt.   When I go into Emails Sent and try and open the "quote" t...
Voyager1970's avatar
Voyager1970

Hi,

 

I'm having the same issue (invoices sent and showing as sent) when in fact they weren't delivered as it was an incorrect email address.  I've done a few 'test' emails too and it happens every time, using a incorrect address with no error message, just showing as sent.

 

I don't get an error message and it even allows me to click into the email sent.

 

Hopefully someone can help.

 

Thanks :)

 

 

 

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
12 months ago

Hi Cell,

We're pleased to hear that your issue has been resolved. We'll proceed to close this case for now. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here and ready to help.

Regards,
Earl

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