Forum Discussion

HazelT's avatar
HazelT
Experienced User
2 years ago

EXPORTING SALES REPORT TO EXCEL

We are all getting the following error when trying to export our sales report to Excel.   Can you please provide us with a solution urgently as I use this feature daily.

 

Error    MYOB

 

C:\Users\Public\Documents\MYOB\AccountRight\Current\Reports\Spreadsheet\SRALL.XLT

 

Thanking you.

 

  • HazelT's avatar
    HazelT
    2 years ago

    Hi Princess,

     

    Thank you for your response.  The MYOB update that we received this morning thankfully has fixed our issues. So relieved.  Have a great day.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi HazelT 

     

    Thank you for your post. 

     

    It appears that AccountRight cannot locate the template required for the report. The best option would be try reinstalling the AccountRight software making sure anti virus is disabled and running the installer as admin. 

     

    Please feel free to post again I'm happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,

    Princess

     

    • HazelT's avatar
      HazelT
      Experienced User

      Hi Princess,

       

      Thank you for your response.  The MYOB update that we received this morning thankfully has fixed our issues. So relieved.  Have a great day.