Exporting report to Excel

Hi deb06, 

 

Thanks for posting. 

 

I appreciate your patience and apologize for the delay in our response. Your issue might be like one discussed in this other thread. I suggest you review your most recent diagnostic log to see if it matches the error log in the mentioned post. If it does, please follow the instructions there to resolve your issue.

 

However, if your error log differs, kindly send us a copy of your latest diagnostic log. We will then investigate your issue further.

 

Please reach out if you need more help.

 

Thanks,
Genreve