Bradworthington
4 months agoContributing User
GST no missing on Sales Invoice
We email our sales invoices to our customers, and we've had two instances where the customer has sent an invoice back, as it does not have the GST number on the invoice, its just missing. The title is there, but the actual number is missing.
Ive randomly checked invoices, and tried to recreate it, but havent been able to. When I print them or email them to myself, it appears. This has occured twice now.
Its a customer that has alot of invoices from us, and we are using the same form for them on each instance. The others appear fine.
Can anyone assist as to why this is occuring randomly?