Forum Discussion

Tim_Percy's avatar
Tim_Percy
2 years ago

Import Invoice Error: Sequence Contains More Than One Matching Element

Hi,  I am trying to set up a process to allow us to import our sales invoices (which are service type). I have followed the help text, downloaded the export files, created a template based off these...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Tim_Percy,

Thank you so much for your post and welcome to the Community Forum! I'm sorry to hear that you are having issues when importing. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. Thanks for the detailed information. We do have an online script to run to fix this issue, can you please confirm the following information:  

  * Last four digits of the Serial Number
  * Company File Name/ID
  * Full name

Looking forward to hearing from you soon!
Regards,
Earl
 

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