Forum Discussion

AmyWong's avatar
AmyWong
Experienced User
3 years ago

Intray is not working - AccountRight

In Tray is not working... unable to load documents.

  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi AmyWong 

     

    Thank you for the information. 

     

    Our developer teams have picked up a brief issue that was causing the In Tray service intermittently unavailable. This is now resolved and the teams are continuing to monitor the service. 

     

    I'd suggest give it a few minutes then restart AccountRight. If you are using the browser version please clear the browser cache also. 

     

    Sorry for any inconvenience caused.

  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi AmyWong 

     

    Thank you for the information. 

     

    Our developer teams have picked up a brief issue that was causing the In Tray service intermittently unavailable. This is now resolved and the teams are continuing to monitor the service. 

     

    I'd suggest give it a few minutes then restart AccountRight. If you are using the browser version please clear the browser cache also. 

     

    Sorry for any inconvenience caused.

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