Forum Discussion

Karla13's avatar
Karla13
Contributing User
2 years ago

Inventory not recording properly

Hi,

 

i have one invoice that I have entered in November, and some of the items have not inventory added, and some have different figures. I am not sure if this is the only supplier but it is the only one come to my attention.

 

I also have the problem of counts that is a ridiculous number and sometimes a letter as well.

 

Please can I have a solution to this to make my life easier.

 

Thank you

Karla

  • Hi Karla13

     

    I've had the script run over the file, can you please sign out and sign back into your file and check to see if the item has been fixed. 

  • Hi Karla13

     

    Thanks for your post and welcome to the Community Forum ! So I can assist can you please provide a screenshot of the number you're referring to. 

    • Karla13's avatar
      Karla13
      Contributing User

      I have attached a snip of one of the products on our system with an unusual count.

       

      My biggest issue is the inventory not being recorded correctly.

      • Melisa_D's avatar
        Melisa_D
        Former Staff

        Hi Karla13

         

        The attachment doesn't seem to have attached, can you please try again.