Forum Discussion

rob_d's avatar
rob_d
Experienced User
3 years ago

Long Decimal Places

We have several inventory items that have very long decimal places.   It's been a long running glitch with AR, that we have usually resolved by having to make inventory adjustments to 'zero' out th...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi rob_d 

     

    I've arranged for that script to be run for you.

    Do let us know how you get on and if you require further assistance.

Steven_M's avatar
Steven_M
Former Staff

Hi rob_d 

 

Would you mind confirming the following information as we do have a script (tool) that we can be run over the company file that has helped a number of users with the same situation:

 

  • Where the company file is stored i.e. online or local
  • What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
  • What is the company file ID - Help>>About AccountRight
rob_d's avatar
rob_d
Experienced User
3 years ago

Hi Steven_M,

 

If you could run a script, that would be appreciated.

 

The file is stored online, serial is 7043 & company ID is 9.

 

Thank you!

  • Steven_M's avatar
    Steven_M
    Former Staff
    3 years ago

    Hi rob_d 

     

    I've arranged for that script to be run for you.

    Do let us know how you get on and if you require further assistance.

    • rob_d's avatar
      rob_d
      Experienced User
      3 years ago

      Thank you Steven_M, this fixed the issue!

      • rob_d's avatar
        rob_d
        Experienced User
        2 years ago

        Hi Steven_M, this has occurred again whereby we have long decimal places showing for some of our inventory items. Is there any way we can resolve this ourselves? Or do we need to request a script to be run again?

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