Forum Discussion

AdamSOLO's avatar
AdamSOLO
2 years ago

MYOB Account Renewal Subscription renewal not recognised

Update: Support no longer needed after 1.5 hours on hold ...   We have renewed the subscription but we are still not able to log into Account Right.    
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi AdamSOLO 

 

Thank you for your post. I can understand your frustration and sincerely appreciate you raising this up with us so I can look into this for you. 

 

In this matter, May I know if you received an error message when your trying to log in to your AccountRight? If you can provide me more details on the issue I can definitely look into this for you and assist you properly. You may send us a Private Message with this details. Note that sensitive information cannot be posted on the Forum. 

 

  • Serial Number
  • Company Name 
  • First and last name of primary contact
  • Email address associated on this account.

I'll wait for your response. 

 

Cheers, 

Cel

 

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