Forum Discussion

Cloud_Mind's avatar
Cloud_Mind
Ultimate Partner
3 years ago

MYOB Online Payment - unsure of who has paid

Hi MYOB,

 

I received $310.00 on our bank statement it is a MYOB online payment.   Normally I receive an email to state who has paid.   I have not received email.   Payment on my bank statement dated 21/02/22.   Can you please advise or advise best number to call to follow this up?

 

Serial Number ending: 4483

Company File ID: 3

 

  • Hi Cloud_Mind 

     

    Thanks for your post, sorry to hear that you haven't received that email. You can check which invoices have been paid from within AccountRIght by running the Transaction Details report in Reports>>Sales>>Online invoice payments.

     

    Online invoice payment reports

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Hi Cloud_Mind 

     

    Thanks for your post, sorry to hear that you haven't received that email. You can check which invoices have been paid from within AccountRIght by running the Transaction Details report in Reports>>Sales>>Online invoice payments.

     

    Online invoice payment reports

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Cloud_Mind's avatar
      Cloud_Mind
      Ultimate Partner

      Awesome thanks Tracey_H  for your great service.  I didn't even know that report existed.   Learn something everyday

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