Pay Now button not appearing on online invoices
The 'Pay Now' button is no longer available on our online invoices. We recently enabled the 'apply surcharge option' which may have been the trigger for the error. I've checked the 'online payments' button is ticked and the setup appears to be correct.
Also, is there any way we can disable BPay payments, since the surcharge for these can't be passed on to the customer?
Hi KathyTB
At times, unticking the Online payments option on the invoice and then ticking it again refreshes the invoice, therefore, please try that and resend the invoice. If the Pay Now button is still not visible, please send me your serial number and email address by a Private Message. so we can investigate further.
