Hi FionaMiriam ccds - sorry for the late reply!
Take a look at this help topc to see if it solves your error: Something's gone wrong error: "System.InvalidOperationException"
Hi Adrian
Thanks for your response, I had already done all the checks. No they don't work to solve the issue. I've just tried again to do one of the invoices that has the issue, hoping that the latest update fixed it but it is still crashing MYOB everytime.
Can you please escalate this issue. I have emailed MYOB about this and have never had a response. I do not want to add in stock (as suggested above) that we don't have to make the sales invoicing work properly.
Thanks
Hi FionaMiriam
As has been indicated on this thread, we are aware of a situation where if the item does have a zero on-hand quantity and you are editing an invoice or bill for that item you will encounter a particular error message.
If you are encountering that particular error, we would recommend an inventory adjustment to increase the item's stock on hand and the stock value. You would then be able to edit that particular transaction without the error occurring. Once that transaction has been edited, we would recommend recording another inventory adjustment to reduce the stock quantity and value back to 0.00. Please note: This is only to be used if you are needing to edit an already recorded invoice or bill, newly recorded invoices or bills are not impacted.
This should be noted that this is something that we are aware of occurring in the current software and have reported it to the required teams for further investigation for a future update. At this time, we don't have a timeframe for resolution.
Surely the updates you made were no where near as important as not being able to amend invoices so how about rolling it back to before the error was created and so we can all operate normally and then work out a fix before updating it again.
