Forum Discussion

LISA_2021's avatar
LISA_2021
4 years ago

Re: Unable to print receipts

I have got the same problem since yesterday.  The last 4 digit is 5092 Company ID  is 4   Thanks 
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi LISA_2021 


    Thanks for confirming!

     

    You should have received an email with instructions on how to upload the file. Please follow that email and feel free to reach out if you have further questions on anything.

LISA_2021's avatar
LISA_2021

Hi Komal 

 

Our MYOB is saved under server.

The manager has no intention to put MYOB online ....

Does this mean we will never get this problem fixed?

 

Regards

Lisa 

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi LISA_2021 

 

In that case, we can organise to get a copy of your file in so our teams can run the local scripts. Please let me know if you wish to go ahead with that and I will send you instructions for uploading the backup of your file to our team. 

  • LISA_2021's avatar
    LISA_2021
    4 years ago

    Thanks Komal 

     

    Yes please send me the instruction. We need to fix the problem. 

    our email is : accounts@shutterflex.com.au 

     

    Regards

    Lisa 

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      4 years ago

      Hi LISA_2021 


      Thanks for confirming!

       

      You should have received an email with instructions on how to upload the file. Please follow that email and feel free to reach out if you have further questions on anything.

      • LISA_2021's avatar
        LISA_2021
        4 years ago

        Thank you for the prompt response. I have uploaded the file, thanks.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.