Forum Discussion

NNyl's avatar
NNyl
Experienced Cover User
3 years ago

Recurring Journals making MYOB "restart" after Upgrade

Hi

 

Since upgrading yesterday (desktop version online - via web browser) MYOB won't allow any "recurring " transaction to be recorded.

 

Can this be fixed, please? 

 

Thanks

DH

 

 

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi NNyl 

     

    I'm sorry to hear you're experiencing this. Our developers are currently investigating and we do apologise for the inconvenience. In the meantime, entering those journals in the browser will allow you to record them successfully.

    • NNyl's avatar
      NNyl
      Experienced Cover User
      3 years ago

      Hi

       

      Why won't MYOB allow recurring transactions since the upgrade to 2022.7?

       

      This going backward in our workplace, we depend on all our recurring journals for efficiency however we cannot now, which makes a lot of room for errors.

       

      Please help MYOB!

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        3 years ago

        Hi NNyl 

         

        As previously explained, our developers are investigating the issue where recording general journals causes AccountRight to crash in 2022.7. Until this is resolved, entering those journals in the browser will allow you to record them successfully.