Forum Discussion

Sagar1's avatar
Sagar1
Contributing User
10 months ago

Refunded Amount

Hello, I purchased a laptop for $700 in December 2023. Unfortunately, the laptop was defective, so I had to return it. Subsequently, I bought another laptop for $750 in a separate transaction. I rece...
  • Doreen_P's avatar
    Doreen_P
    10 months ago

    Hi, Sagar1

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you received a refund from your initial purchase of the laptop, then you can record a receive money transaction. For detailed steps on how to do this, please see the Help Article: Receive money.

     

    Please feel free to reach out if further assistance is needed.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

fdemaio16's avatar
fdemaio16
3 months ago

to myob , paid yearly fee and you deducted a monthly fee on the same day without my authorisation to use my personal credit card. the next day i logged issue and was told to wait 15 to 20 working day , we now at 33 working days. today i received an email accepting my concern and to wait another 10 working days.. so from 8th july till now nothing. what a company !!!

words escape me 

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