Forum Discussion

DonnaS's avatar
DonnaS
Experienced Cover User
3 years ago

Sales register screen/not showing full view

I have set up a user, with exact same access as other users, however, when they open the Sales register, they get the screen at Image 1 ( the word "Customer" : then the customer name, and need to exp...
  • Steven_M's avatar
    3 years ago

    Hi DonnaS 


    That user has set their Sale Register window to be grouped by customer.

     

    There are two ways to remedy this for the user:

    • Right-click on where it says Customer underneath the Search and select Ungroup

      --OR--

    • Right-click on the column headers and select Reset layout

    Using one of the above will make the Sales Register window revert back to the default which should remove that filter the user has got on that window.